An employee satisfaction survey (MTO) is a valuable tool for any organization that strives to better understand the satisfaction and engagement of its employees. A well-designed questionnaire is essential here. Here you can read how to create such a questionnaire and some examples of questions you can use.
Why an MTO?
Executing an MTO helps you understand the strengths and weaknesses within your organization. This leads to:
• Improved productivity
• Lower staff turnover
• Better working atmosphere

Examples of Employee Satisfaction Survey Questions
An effective questionnaire covers multiple areas such as work environment, communication, leadership and personal development.
Work environment
• How satisfied are you with your current workplace?
• Do you have the resources to do your job well?
• How do you assess the work-life balance within our organization?
Communication
• How effective do you find communication between departments?
• Do you feel well informed about important decisions?
• How would you rate communication with your supervisor?
Leadership
• How satisfied are you with the support of your supervisor?
• Do you feel that your manager is open to your ideas?
• How do you assess leadership within your department?
Personal Development
• Are you satisfied with the opportunities for professional development?
• How do you rate support in achieving your career goals?
• Are you getting plenty of opportunities to learn new skills?
Tips for Creating a Questionnaire
1. Clarity and Simplicity: Formulate questions clearly and avoid jargon.
2. Balancing Open and Closed Questions: Use both closed questions for quantitative data and open questions for qualitative insights.
3. Ensuring Anonymity: Ensure anonymity to get honest answers.
4. Specific and Measurable Questions: Ask questions that provide specific and measurable answers.
An employee satisfaction survey questionnaire is a crucial tool for improving your organization. By asking carefully chosen questions and taking feedback seriously, you can gain valuable insights and take action to promote a positive and productive work environment. HR professionals play an essential role here by asking the right questions and effectively analyzing and implementing the results. Invest in MTOs to build a stronger, more successful and more resilient organization.
By investing in employee satisfaction research, you are not only building a better work environment, but also a stronger, more successful and more resilient company.
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