What do you do with the results of an employee satisfaction survey?
The results of an employee satisfaction survey (ESS) are only valuable if you actually do something with them. It starts with sharing the results with your employees. By providing open feedback, you show that their opinion is taken seriously and that their input actually has an influence. This not only increases engagement, but also confidence in the research.
After that, it is important to translate the most important areas for improvement into concrete actions. This can involve minor adjustments, such as better communication or more clarity about goals, but also larger trajectories around leadership, development or culture. Make agreements with teams, link responsibilities and actively monitor progress.
A good approach ensures that an ESS does not remain an isolated project, but becomes part of a continuous improvement cycle. By regularly measuring and using results as a starting point for dialogue and action, you are gradually building an organization where employees feel heard, involved and motivated. Within Deepler's theme, we identify 6 different next steps that you can take after the initial research has been completed:
Step 1: Analyze and structure results
Map the data clearly and make connections between themes, teams and time periods. Are you working with a tool like Deepler, then the software helps you organize and visualize the most important insights.
Step 2: Share insight with everyone involved
Communicate openly about the results. Inform not only HR, but also management, team leads and employees. Improving the work experience requires a multidisciplinary approach and shared ownership.
Step 3: Start the conversation
Plan in-depth dialogues at team and organization levels. Don't make it a monologue: give employees space to share context, examples, and solution ideas. More engagement often leads directly to higher satisfaction.
Step 4: Formulate action points and implement them
Translate insights and conversations to concrete actions at the organizational, team and individual levels. Link an owner, deadline and measurable success criteria for each action. Involve employees in the choice and implementation.
Step 5: Focus: One Thing at a Time
Prioritize. Don't tackle everything at once, but work in clear sprints. This way, you maintain an overview, it remains feasible and you can make progress visible.
Step 6: Keep measuring and improving
An ESS is not a one-off exercise. More continuously and evaluate the impact of your actions. Tools like Deepler can monitor employee satisfaction in real time, so that you can quickly make adjustments where necessary.
Do you want more tips on how to effectively follow up an employee satisfaction survey (ESS)? Then read our article:
Effective ESS Follow-up: Why Is That Important?
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